Knowledge Base
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- Where we ship to?
We ship to most countries, however, local fees and taxes may apply. Call 1-888-961-4873 or email support@earcentric.com to learn more about shipping to your specific location.
Read more - Can I have my order sent to another address?
Easily! In most cases, you will have the same delivery address as your billing address. You can always have your order sent directly to another address.
For online or phone orders, you have the option, during the checkout process, to select from your Address Book or to Create a New Address. It's that simple! Additionally, newly-created addresses can be saved to your Address Book for use with future orders.
or simply give us a call at 1-888-961-4873 and our customer service team will take care of the rest.
Read more - Do you offer free shipping?
Yes we do! FREE Shipping on eligible items.
Read more - Can my order be delivered to a P.O. Box or military address?
Yes. We ship to P.O. Box or military address.
Read more - Will a customs fee be charged to my international order?
We do NOT charge custom fees! Certain countries's governments charge additional fees, such as customs fees and independent carrier fees. Please contact your local customs office or branch office of the Postal Service to find out what kind of fees you can expect based upon the type of products you wish to order.
Read more - Where we ship from?
We ship all orders from our warehouse in Atlanta, Georgia, USA.
Read more - Shipping time and cost. Do you offer free shipping?
Yes! Shipping is free in the US for orders above $50 via USPS.
For the 48 lower states, shipping typically takes 3-5 business days. If you live outside of the US, shipping can take a bit longer. Shipping costs vary depending on your exact location and shipping option, call 1-888-961-4873 or email support@earcentric.com to learn more. Custom printed t-shirts may take extra several days of processing time.
Cost:
- Free Shipping for all orders over $50. (3-5 business days)
- Expedited Shipping: $4.99. (2-5 business days)
- Expres Shipping: $24.99. (1-2 business days)
Read more - Expedited shipping
Most orders ship within 1-2 business days from the time of purchase. If you would like to expedite your order, you can choose to pay for overnight or expedited shipping at checkout.
Read more - How can I track my order?
You will receive a tracking number on the email that you filled out upon placing the order. This email will also guide you on how to track your package.
You can also visit the order status, or login to your account to check the status of your order and track your package.
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